Burrow Full Review
Burrow has an overall score of 4.0 out of 5 stars, giving it a ranking of 1 of 24 online furniture brands.
To calculate Burrow's score, we look at a range of factors and compare them with other brands in the online furniture space. We look at overall brand popularity, Burrow's price point compared to other sofa-in-a-box provider, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, easy assembly, fabric options, furniture customization, eco-friendly materials, white-glove delivery, built-in charging ports and pet friendly. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Out of 1 review
, Burrow was rated 4.0 out of 5 stars for price competitiveness.
Burrow has competitive pricing, and is priced a bit lower than its competitors. We looked at Burrow's pricing for one or more popular products within its industry, then compared Burrow's prices vs. other similar online furniture brands. Based on this analysis, Burrow turned out to be slightly less expensive than other brands in the online furniture industry.
Here's how Burrow's prices compare with its competitors:
Please refer to Burrow's website for more details on their products and pricing, or review our updated price comparison grid to compare Burrow's prices with competitor brands in more detail.
— Knoji Staff reviewed Burrow on November 29, 2018, Read 1 price point review.
Out of 1 review
, Burrow was rated 4.0 out of 5 stars for fabric options.
Burrow prides themselves on creating the majority of their furniture and furniture components in the U.S. The same thing goes for their fabrics. Burrow's fabrics are listed as being free from harmful chemicals.
Burrow's fabrics are naturally stain-resistant as well.
Their fabrics are made of Olefin, aka polypropylene, which is "virtually un-stainable," according to the company.
Burrow talks a lot about how much they've tested their fabrics. They've spent most of their time testing the stain resistance (more on that later), and the durability of their fabrics.
According to Burrow:
The current fabric testing used in the industry is called the “double rub” test. This is where the fabric is pulled taut and loaded onto a machine. Small discs of worsted wool or wire mesh are continually rubbed against the fabric. The fabric is inspected every few thousand “double rubs” for wear and tear, and the test ends when two yarns break or when there is a noticeable change in appearance.
They also used a lab to test out wear and tear from animal scratches, and found that their fabrics can sustain over 200 scratches from a large animal in the exact same spot without showing wear and tear, and over 2,000 scratches from a small animal in the exact same spot without showing wear and tear.
Burrow fabric customer reviews
However aside from that basic info on how the fabric is tested and made, there isn't really much else offered when it comes to Burrow's fabric quality — especially compared to other furniture players in the space.
I did some digging online, and found a few Reddit customer reviews of Burrow's fabric:
My hangnail snagged the fabric on the first night. Felt pretty cheap and the stitching looked a little suspect.
Also, some users were reporting a chemical-like smell when unboxing their furniture, but it usually went away shortly.
Something burrow doesn’t show on their website is how weird the fabric looks up close, in person it looks nice from far away, but when you get close up (sitting on it) the fabric is actually made up of multiple grays and whites that are tiny little squares
You are able to request fabric swatches from Burrow, which might truly be the only way to get a feel for the fabrics in person. You'll have to scroll to the bottom of their homepage, and click on swatches.
Burrow also has multiple showrooms around the country, if you're more of a "see it in person" kind of shopper.
Caring for Burrow fabric
According to Burrow's blog, their fabrics can be cleaned "with almost any household cleaner—even pure bleach will not damage the fabric."
Burrow's fabrics aren't dyed — the thread is colored when it's being made. Which means you can even use bleach to clean your Burrow furniture, and the color won't be affected.
— Emily Helwig reviewed Burrow on October 10, 2018, Read 1 fabric options review.
Out of 1 review
, Burrow was rated 5.0 out of 5 stars for ease of assembly.
Assembling a couch from Burrow couldn’t be easier. And since they provide both a helpful video and downloadable, step-by-step instructions, there’s no reason why you shouldn’t be able to put together a couch from Burrow — even if you’ve failed at IKEA furniture assembly in the past. To start, Burrow has a whole
— Giselle Krachenfels reviewed Burrow on November 14, 2018, Read 1 easy assembly review.
Burrow eCommerce Store Ratings & Features
High-level summary of Burrow store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Burrow Discounts for Veterans, Seniors & Students
Burrow Shipping & Returns Policies
Burrow Payment Methods Accepted
Burrow Pricing Matching & Special Couponing Policies
Burrow does not currently offer any specific price matching or special couponing features for customers. Check for any updates on burrow.com